Promptimize

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Privacy Policy

Last Updated: November 28, 2024

Introduction

This Privacy Policy explains how Decentralized Labs Inc ("Company", "we", "us", or "our") collects, uses, and protects your personal information when you use Promptimize ("Service"). We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

Information You Provide

  • Account information (email address, name, password)
  • Payment information (processed by secure third-party providers)
  • Profile settings and preferences
  • Prompts and content you input into the Service
  • Communication with our support team

Automatically Collected Information

  • Browser type and version
  • Operating system
  • IP address
  • Usage statistics and interaction data
  • Performance and error data
  • Device information

Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze usage patterns
  • Improve our Service

How We Use Your Information

Primary Purposes

  • Providing and maintaining the Service
  • Processing and optimizing your prompts
  • Authenticating your account
  • Processing payments
  • Communicating with you about the Service

Secondary Purposes

  • Improving and developing new features
  • Analyzing usage patterns
  • Preventing fraud and abuse
  • Marketing and promotional communications (with consent)
  • Generating anonymous, aggregate statistics

Data Processing and Storage

Local Processing Option

  • Option to process prompts locally on your device
  • Reduced data transmission to our servers
  • Enhanced privacy for sensitive content

Cloud Processing

  • Data encrypted in transit and at rest
  • Industry-standard security measures
  • Regular security audits and monitoring

Data Sharing and Disclosure

Third-Party Service Providers

We may share data with:

  • Cloud hosting providers
  • Payment processors
  • Analytics services
  • Customer support tools

Legal Requirements

We may disclose information:

  • To comply with legal obligations
  • To protect our rights and property
  • To prevent fraud or abuse
  • In response to valid legal requests

Data Security

Security Measures

  • Encryption for data transmission and storage
  • Access controls and authentication
  • Regular security assessments
  • Employee training and confidentiality agreements

Data Breach Procedures

  • Prompt notification of affected users
  • Investigation and remediation
  • Cooperation with authorities
  • Implementation of preventive measures

Your Rights and Choices

Access and Control

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Opt-out of marketing communications

Data Deletion

  • Account deletion available through settings
  • Prompt history deletion options
  • Retention of required legal records

Children's Privacy

  • Service not intended for users under 18
  • We do not knowingly collect data from children
  • Prompt removal of any identified child data
  • Parent/guardian notification when applicable

International Data Transfers

Data Location

  • Primary data storage in the United States
  • Potential transfer to other jurisdictions
  • Appropriate safeguards for international transfers

Compliance

  • GDPR compliance for EU users
  • CCPA compliance for California residents
  • Privacy Shield certification where applicable

Changes to This Policy

  • Right to modify this policy at any time
  • Notice provided for material changes
  • Continued use constitutes acceptance
  • Previous versions available upon request

Contact Information

For privacy-related inquiries:

  • Email: support@promptimize.io
  • Address: 2125 Biscayne Blvd, Suite 207, Miami, FL, 33137

Additional Rights for Specific Jurisdictions

California Residents (CCPA)

Additional rights include:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of personal information sales
  • Right to non-discrimination for exercising rights

European Union Residents (GDPR)

Additional rights include:

  • Right to data portability
  • Right to restrict processing
  • Right to object to processing
  • Right to withdraw consent

Data Protection Officer

For data protection inquiries:

  • Email: support@promptimize.io
  • Response within 72 hours for urgent matters
  • Dedicated handling of privacy concerns

Cookie Policy

Detailed information about our cookie usage:

  • Essential cookies for Service functionality
  • Analytics cookies for performance monitoring
  • Preference cookies for user settings
  • Marketing cookies (with consent only)

Effective Date and Updates

This Privacy Policy is effective as of November 28, 2024. We reserve the right to update this policy and will notify users of any material changes.